SERVICE DEPARTMENT
Satisfaction Survey


UPON SUBMITTING THIS SURVEY, YOU WILL BE ABLE TO 
PRINT A 10% DISCOUNT COUPON FOR ANY OF OUR MARINE STORES. 

YOUR FEEDBACK IS ESSENTIAL IN ORDER
FOR US TO IMPROVE OUR SERVICE DEPARTMENT.

CONTACT INFORMATION:
Last Name:
 First Name:
Contact Phone Number:
 Email: (optional)
Please Keep Me Anonymous:
(You will still receive the coupon if this box is checked)

SATISFACTION SURVEY
Were all requested repairs completed to your satisfaction? ......................... YES    NO
  
Were all services and charges explained to you thoroughly? ....................... YES    NO
   
Did our technicians maintain the cleanliness of your boat? .......................... YES    NO
   
Was your service work completed as scheduled? ....................................... YES    NO
   
Did you find our service staff friendly? ........................................................ YES    NO
   
Did you find our service staff knowledgeable? ............................................. YES    NO
   
Based on your last service experience, would you recommend Ocean Beach Marine Centers Service Department to a friend or relative? .......................... YES    NO
   
Please rate your overall experience with our service department.
(1 being unsatisfied and 10 being extremely satisfied)
  1   2    3   4   5   6   7   8   9   10

If we receive a score of less than 10, or if you are not 100% satisfied with your service experience, please let us know why in the field below:

Additional Comments Encouraged:
Can we contact you in regards to your comments? .................................... YES    NO
   
Can we post your comments on our testimonials page? ............................. YES    NO